Chain Reaction branded policies are arranged by Gator Bikesure Ltd and underwritten by Red Sands Insurance Company (Europe) Ltd. Gator Bikesure Ltd is an Appointed Representative of ETA Services Ltd who are Authorised and Regulated by the Financial Conduct Authority under firm reference number 313965.
How do I make a claim?
You can make a claim by contacting the Administrator on (+44) 800 368 8442, online or by email contact@insurance-uk.chainreactioncycles.com. This must be done within 30 days of a claimable event.
Can I purchase the policy online?
Absolutely. Click here, fill in the form, decide how you want to pay and go ride!
How much coverage do I need?
Each bike rider’s needs are unique and each bike is different. It is important that you consider your situation and needs carefully. We have all kinds of coverage options for both rider and bike to choose from. Please drop us a line if you have any questions.
Is my bike covered under my home and contents insurance?
Each policy is different, but as a general rule, coverage for bicycles on home and contents policies are very limited. Plus, if you damage your bicycle whilst out riding (especially if you’re racing), you’re not likely to be covered.
I live in London, will I be paying extra to insure my bicycle?
We don’t charge a postcode premium, so regardless of where you live, we won’t charge you any extra.
Will my premium price be affected if I have claimed for a stolen bike before?
Your premium will not be affected at all, however, it is important to fully disclose your previous claims history.