File a claim online

The easiest way to file a claim is to do so online. It only takes a few minutes.

Claims tips

To help us to speed up your claim, please get some of the supporting documentation ready. Below are a few items that the claims team might request from you to process your claim.

We're here to help make your claim simple and easy

If you prefer to file a claim telephonically, please call our claims team as soon as possible on
(+44)0800 368 8442.

You can reach us Mon - Fri, 7:00 - 5:00 pm GMT.

Our team is here when you need us the most

If you're unsure about filing a claim or need a little help through the process - we're here for our policyholders.


Am I covered?

Before you file a claim, it's worth checking your policy wording and insurance schedule to make sure your claim is eligible.

Is it worth it?

Is it worth claiming?

In some cases, filing a claim might not be the best option, especially if the claim is for below the excess amount. You can chat to us before you decide to file a claim.