Find fast answers to our most frequently asked questions
- Will you cover any further medical costs in the event of a cycling accident?
We’ll pay your Emergency Private Medical bills up to £300. This includes emergency medical or dental care sought from a private hospital, clinic or practice within 24 hours of such incident and physiotherapy sought within the first 7 days.Continue reading →
- What is Hospital Cash cover?
If you’re involved in an accident whilst riding your bike which results in you being admitted to hospital, we will give you a daily cash allowance when your stay exceeds 24 hours.Continue reading →
- Will I be covered whilst racing?
Yes, we’ve got you covered for racing as standard with our rider insurance.Continue reading →
- Can I pay via direct debit?
Unfortunately not at this stage. Premium payments can be done either through your PayPal account or by recurring debit or credit card payment.Continue reading →
- Who is Gator Bikesure?
Chain Reaction insurance is arranged by Gator Bikesure Ltd and underwritten by Red Sands Insurance Company (Europe) Ltd. Gator Bikesure Ltd is an Appointed Representative of ETA Services Ltd. Chain Reaction is a trading name of Wiggle Ltd, who is an Introducer Appointed Representative of ETA Services Ltd, FCA: 313965.Continue reading →
- How do I make a claim?
You can make a claim by contacting the Administrator on (+44) 800 368 8442, online or by email firstname.lastname@example.org. This must be done within 30 days of a claimable event.Continue reading →
- Can I purchase the policy online?
Absolutely. Click here, fill in the form, decide how you want to pay and go ride!Continue reading →
Our insurance products
Cyclist cover for less than £3 per month
Designed to protect you, the rider, get third party liability and personal accident cover.
Flexible bike protection whatever your ride starting as low as £2.89 per month
Accidental damage, theft and new for old replacement cover for all rides, with optional extras to customise the policy to your needs.
The benefits of bike insurance + that all-important battery cover
Complete coverage for your e-bike whilst at home and away, so you can do what you love with absolute peace of mind.