Find fast answers to our most frequently asked questions
- What happens if I sell my insured bicycle and get a new one?
We all love new bikes! Just give the team a call to update your bike details and cover will take effect immediately. Just know, if your bike value changes or if you decide to add on any new accessories, there may be a slight change to your premium but we will inform you of this.Continue reading →
- Will you cover any further medical costs in the event of a cycling accident?
We’ll pay your Emergency Private Medical bills up to £300. This includes emergency medical or dental care sought from a private hospital, clinic or practice within 24 hours of such incident and physiotherapy sought within the first 7 days.Continue reading →
- What is Hospital Cash cover?
If you’re involved in an accident whilst riding your bike which results in you being admitted to hospital, we will give you a daily cash allowance when your stay exceeds 24 hours.Continue reading →
- Will I be covered whilst racing?
Yes, we’ve got you covered for racing as standard with our rider insurance.Continue reading →
- Can I pay via direct debit?
Unfortunately not at this stage. Premium payments can be done either through your PayPal account or by recurring debit or credit card payment.Continue reading →
- Who is Gator Bikesure?
Chain Reaction Cycles Insurance is arranged by Gator Bikesure Ltd and underwritten by Red Sands Insurance Company (Europe) Ltd. Wiggle Ltd is an appointed representative of Correlation Risk Partners Ltd, FCA number 439351.Continue reading →
- How do I make a claim?
You can make a claim by contacting the Administrator on (+44) 800 368 8442, online or by email email@example.com. This must be done within 30 days of a claimable event.Continue reading →
Our insurance products
Complete peace of mind for less than £3 per month
A complete package to protect you as the rider + we’ll even give you cash if you have to pay a visit to the hospital.
Customised, awesome protection starting as low as £2.89 per month
Great coverages as standard + you can select optional coverages to suit your ride.
We’ll even protect your e-bike battery
Complete coverage for your e-bike whilst at home and away from home, so that you can do what you love with absolute peace of mind