Find fast answers to our most frequently asked questions
- Is there an excess applicable?
In the event of a claim, the following excesses are applicable:Continue reading →
Theft & Accidental Damage: £100
Emergency Private Medical: £50
Rental Reimbursement: £50
Transport Reimbursement: £20
- What type of bike lock do I need?
For bicycles valued less than £999 you are required to have a Sold Secure Silver rated lock. For bicycles valued £1,000 or more, you are required to have a Sold Secure Gold rated lock. If you are still unsure on whether your lock is approved, please feel free to get in touch and we shall gladly assist you.Continue reading →
- Can I add accessories and spare parts after I have taken out a policy?
Yes, you can add accessories and custom parts (upgrades) anytime during your policy period. Just drop us a line.Continue reading →
- What is Liability insurance?
Our Liability cover protects you should you cause damage to a third party or their property whilst riding your bicycle, regardless of whether you’re at fault or not, we’ll have you covered up to £2,000,000.Continue reading →
- Can I pay monthly instead of one big payment?
Our policies can be set up on a monthly basis at no additional cost or as a one off annual payment. You choose.Continue reading →
- Will my premium price be affected if I have claimed for a stolen bike before?
Your premium will not be affected at all, however, it is important to fully disclose your previous claims history.Continue reading →
- Do you cover e-bikes?
We think e-bikes are awesome and we cover them the same way as we cover any other bicycle with the optional added protection for your battery. Please make sure that you let us know by selecting the e-bike option when prompted in the quote process.Continue reading →
Our insurance products
Complete peace of mind for less than £3 per month
A complete package to protect you as the rider + we’ll even give you cash if you have to pay a visit to the hospital.
Customised, awesome protection starting as low as £2.89 per month
Great coverages as standard + you can select optional coverages to suit your ride.
We’ll even protect your e-bike battery
Complete coverage for your e-bike whilst at home and away from home, so that you can do what you love with absolute peace of mind