Find fast answers to our most frequently asked questions
- What type of bike lock do I need?
For bicycles valued less than £1000 you are required to have a Sold Secure Silver rated lock. For bicycles valued £1,000 or more, you are required to have a Sold Secure Gold rated lock. If you are still unsure on whether your lock is approved, please feel free to get in touch and we shall gladly assist you.
Continue reading → - Can I add accessories and spare parts after I have taken out a policy?
Yes, you can add accessories and custom parts (upgrades) anytime during your policy period. Just drop us a line.
Continue reading → - What is Liability insurance?
Our Liability cover protects you should you cause damage to a third party or their property whilst riding your bicycle, regardless of whether you’re at fault or not, we’ll have you covered up to £2,000,000.
Continue reading → - Can I pay monthly instead of one big payment?
Our policies can be set up on a monthly basis at no additional cost or as a one off annual payment. You choose.
Continue reading → - Will my premium price be affected if I have claimed for a stolen bike before?
Your premium will not be affected at all, however, it is important to fully disclose your previous claims history.
Continue reading → - Do you cover e-bikes?
We think e-bikes are awesome and we cover them the same way as we cover any other bicycle with the added protection for your battery. Please make sure that you let us know by selecting the e-bike option when prompted in the quote process.
Continue reading → - Do you cover accidental damage to my bike if I crash it?
Yes, your insured bike is covered if it’s damaged as a result of an accident. You are even covered whilst racing and have the option to extend your coverage to protect you whilst riding and racing anywhere in the world.
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Have a question about bicycle insurance?
We're always happy to answer any questions you have. Call or drop us an email: